Q: Why do you like working with Priori?
Relationships are so important on both sides of the house. We need that dependability, the follow-through. At the beginning of all relationships, as we know only too well, there’s that “getting to know you” space. We are an organization with a lot of attorneys. We have approximately 425 attorneys on staff. They know what they want and everything that they want, they want it last week. So it takes a while to get into the groove of working with a partner that understands that. With Priori, the turnaround time is excellent and the candidates are strong. That’s really what we need when we are looking for a lawyer to plug a hole right then and there.
“The turnaround time is excellent and the candidates are strong. That’s really what we need when we’re looking for a lawyer to plug a hole right then and there.”
One example is our vendor agreement. We have some items that we’re not very flexible on. Priori said, we want to partner with you, let’s see what we can do to make this partnership work. Finding companies that want to build partnerships like this is lacking today. To me, it shouldn’t be either party adapting on their own, it’s more: How can we meet halfway, so it works for all parties? And that was a willingness that Priori had from the onset of our relationship. Everybody who we worked with asked, “What can we do?,” “How can we make it work?” That is probably the single thing that impressed me with Priori, the core values and operating model of let’s figure this out together.
Q: How did you get started using Priori?
I literally reached out to Priori with a job description. That’s just the way we tend to do things and Priori was very adaptable to that process. They immediately pivoted and understood what we wanted and how we wanted it, and we don’t necessarily get that with other vendors. Between that and the overall customer service and quick turnaround time, there was a connection and I felt this was a relationship that we could foster and build on. It comes right down to customer service in the end.
Q: What brings you back to Priori for project after project?
When we’re trying to staff specific projects, we’re not looking for a full-time employee who can bench with us for five years. We’re looking to do what we need to do now. Priori always understood that very quickly in the process, as opposed to other vendors, who I don’t have anything bad to say about, but sometimes take so much time to due diligence a candidate that by the time they’re submitted, we have to say, “I’m sorry that position was filled.” You can do a due diligence on a candidate and come back in three weeks, but that same opportunity won’t be there in three weeks. Priori gets that. Some vendors’ models are built on doing that deep dive search for every single position. There are those types of searches that are critical, but for many of our needs, that’s not the pathway we’re going down. For our operating model of staff augmentation, we want strong candidates quickly, and we need companies like Priori that have the bench to provide that.
